Frequently Asked Questions

SolidPanel is an online survey platform where you can take part in various surveys and earn points. You can redeem your points for different gift cards.

For more than 15 years, SolidData SIA has been one of the leading market research companies in the Baltic States. Our extensive network of panel members in Latvia, Estonia, and Lithuania includes over 60,000 members.

Yes, registering and being a SolidPanel member is completely free.

Visit our registration page, fill in your details, and confirm your account via the link you receive by email.

You can earn points by completing surveys. Each survey shows how many points you’ll receive after completing it. The longer the survey, the more points you can earn.

The minimum number of points required to redeem a gift card depends on the reward you choose. €10 gift cards are available starting from 350 points. More information is available in your account.

No, points don’t expire. You can keep collecting points for as long as you like.

New surveys are offered regularly—usually once a week. You’ll receive an email notification when a new survey is available.

Some surveys have specific eligibility criteria (age, place of residence, product usage, etc.). If you don’t meet these criteria, the survey will end automatically and you will receive the minimum number of points (1) for participating.

Surveys usually take 4–15 minutes. Before each survey, you’ll see the estimated time and the number of points you’ll earn for taking part.

We comply with GDPR requirements to protect your data. Your personal data is never shared with third parties. Survey responses are processed in an anonymized form.

Yes, you can delete your account at any time by contacting our support team or through your profile settings. After deletion, all your data will be permanently deleted within 30 days.

You can contact us using the contact form on our website.